Shipping policy
At Suthri Chhori, we are committed to providing a smooth and reliable shopping experience for our customers across India. We currently offer one standard shipping option to ensure timely and efficient delivery of your orders.
Shipping Details
Free Shipping Across India – We offer free shipping on all prepaid orders across India. Your order will be delivered within 7–14 working days from the date of dispatch (excluding sale and promotional periods).
Order Processing & Delivery
-
Orders are processed within 24 to 48 hours and handed over to our trusted courier partners.
-
Most orders are delivered within 5–7 working days after dispatch. However, during sales, festive seasons, or high-demand periods, delivery timelines may be extended.
-
Suthri Chhori is not responsible for delays caused by courier partners, natural events, unforeseen logistical issues, or if the recipient is unavailable at the delivery address.
Shipment & Tracking
Once your order has been shipped, you will receive your tracking details via Email, SMS, or WhatsApp.
-
Tracking information may take up to 24 hours to become active on the courier partner's website.
-
You can track your order using the tracking link shared with you.
Unboxing Recommendation
To help us resolve any order-related concerns quickly, we recommend recording an unboxing video while opening your package.
This video will be helpful in case of:
-
Missing items
-
Damaged products
-
Incorrect product received
Claims made without an unboxing video may be difficult to verify.
Contact Us
If you have any questions regarding your shipment, feel free to contact us:
Email: support@suthrichhori.com
Phone: +91 XXXXX XXXXX
WhatsApp: +91 XXXXX XXXXX
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM
We appreciate your support and patience. Thank you for choosing Suthri Chhori!