Privacy policy

Last Updated: July 29, 2026

This Privacy Policy describes how Suthri Chhori ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with our services (collectively, the "Services").

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised "Last Updated" date.

Information We Collect

We may collect the following information:

Name
Email address
Mobile number
Billing and shipping address
Order details
Payment information (processed securely through our payment partners)
Account information
Customer support communications

We may also automatically collect certain information such as your IP address, browser type, device information, and browsing activity using cookies and similar technologies.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Manage your account
Process payments and refunds
Provide customer support
Send order updates and shipping notifications
Improve our website and services
Detect and prevent fraud
Send promotional offers and marketing communications (you may opt out at any time)

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We may share your information with trusted third-party service providers only when necessary, including:

Shopify (our eCommerce platform)
Payment gateways
Courier and logistics partners
IT and customer support providers
Marketing and analytics partners
Government authorities when required by applicable law

We do not sell your personal information to third parties.

Data Security

We take reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.